Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If there’s a problem with your order, you can request a return within 3 days of delivery. Please visit our refund policy page for more details.
When will my order arrive?
Processing typically will take between 5-15 business days, but please allow extra time for some items. Goods will be dispatched on regular working days, Monday to Friday.
You will receive a tracking email once we have dispatched your order to our delivery service.
Shipping typically takes 1–7 business days, depending on your location.
How do i know the correct size?
If you’re unsure about your size, feel free to contact us through our Instagram. One of our friendly team members will be happy to help and assist you as soon as possible.
how do i contact customer support?
If you have any questions or need help, feel free to contact us through our Instagram, or email us at shopunimo@gmail.com. Our friendly team will be happy to assist you as soon as possible.